Assistant Captain

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Captain

Novotel Cairo Airport hotel is a 4-star hotel located just 5 minutes from the airport and 22 KM from downtown Cairo. The hotel offers a beautiful balance of convenience and comfort with modern soundproofed rooms, a courtyard, pool, and all-day dining options.

 

 

Job Description

 

The Assistant Captain is responsible for assisting in the supervision of restaurant operations, ensuring guest satisfaction through prompt, courteous service, and maintaining high standards of hygiene and presentation. The role supports the F&B Captain in daily tasks and leads the team in their absence.

 

 

 

 

Key Responsibilities:

 

 

  • Assist in overseeing daily restaurant operations, ensuring smooth service flow.
  • Greet guests warmly, take orders accurately, and ensure timely food and beverage service.
  • Monitor staff performance and provide guidance and training when necessary.
  • Maintain cleanliness and organization of the dining area, service stations, and equipment.
  • Ensure adherence to hotel brand standards, hygiene regulations, and safety protocols.
  • Handle guest complaints professionally and resolve issues promptly.
  • Assist in inventory control, stock management, and requisitioning of supplies.
  • Coordinate with the kitchen and other departments to ensure excellent service delivery.
  • Support the Captain in administrative duties such as scheduling, shift reports, and team briefings.
  • Promote upselling and ensure guests are aware of promotions or specials.
  • https://careers.accor.com/global/en/job/assistant-captain-in-novotel-cairo-airport-cairo-egypt-jid-61421

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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