People & Culture Supervisor

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.

What you will do

The People and Culture Supervisor/Coordinator is an integral part of the P&C Department. From selection process to orientation, benefits administration, communication and overall employee relations, People and Culture is there for all employees. The People and Culture Supervisor/Coordinator is the first smiling face employees and applicants meet upon entering into the P&C Office. This position assists with general employee and applicant inquiries, handles all incoming calls, provides employment verifications, processes a variety of reports, maintains all general employment files, and assists with a variety of employee events and initiatives in addition to other administrative duties including payroll. The People and Culture Supervisor/Coordinator handles every task with integrity and confidentiality.

• Acts as first contact at the HR Office, answers telephone inquiries and offers reliable information in a friendly manner
• Maintains a welcoming and friendly HR Reception area, keeps par levels of office supplies.
• Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards.
• Completes workday processes & tasks; maintains and updates all computer records.
• Maintain confidentiality of information in the department including conversations, personal information and medical files.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Maintains a clean, neat and organized work area and assists with regular check for cleanliness in lockers, employee cafeteria (SORA) and office.
• Work harmoniously and professionally with co-workers and supervisors.
• Maintain and update bulletin boards in service area for sharing company information with all staff.
• Complete all payroll records for proper signature and champion the HRIS and attendance system.
• Assist with planning and execution of all employee relations events.
• Submit accurate count of employee additions and deletions with back up for Insurance provider on a monthly basis and provide support to annual budget process regarding all benefit plans.
• Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organization.
• Requires ability to operate computer equipment and is proficient in MS- Office package.

What you bring

•    Excellent interpersonal skills and emotional intelligence

https://careers.fourseasons.com/us/en/job/REQ10352672/People-Culture-Supervisor-Coordinator