Casual Server

The Savoy, a Fairmont Managed Hotel, is one of the world’s most iconic hotels. A renowned leaders in the hospitality industry, The Savoy has a reputation for outstanding service and excellence. Originally built in 1889, the hotel has a rich history and has played host to royalty, world leaders and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five star luxury. Passionate about developing and promoting talent, The Savoy offers unwavering support and recognition to colleagues, as well as having a very competitive benefits plan.

Job title: Server

Department: Food & Beverage, Gallery

Inspired & supported by: Restaurant General Manager

Salary: £16,91 per hour including service charge

Your purpose will be:

You are an ambassador for exceptional service which is the hallmark of The Savoy’s food and beverage experience. Your warm personal attention makes guests feel unique and valued and creates enduring memories.

You will be accountable for:

• Delivering a memorable and professional 5-star service experience

• Advising guests through enthusiastically sharing your knowledge about our F&B offering

• Delivering on all standards, policies and procedures to create memorable luxury guest experiences

Your key responsibilities & contribution will be:

• Delivering an extraordinary service experience to the highest industry standards with a distinctive personal touch as one team

• Engage with guests to offer exceptional experiences across all aspects of dining, including breakfast, afternoon tea and evening dining

• Assisting guests regarding menu choices in an informative and enthusiastic way

• Taking reservations with all required details

• Boosting our revenue through upselling and other creative initiatives

• Sharing knowledge of offers, promotions, preparation, general hotel knowledge and Savoy stories