About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
About the role:
**This role will not be onboarded until June 30th 2025**
The Chef Concierge is responsible for responding to a variety of requests in a timely and efficient manner by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction.
What you will do:
– Be a part of the pre-opening team!
– Takes part in the interview process and trains the Concierge Staff. Takes the lead in day-to-day performance of the staff. Coaches staff to achieve Core and Service Culture standards.
– Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
– Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
– Assures that Concierge Staff knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas to provide information, ticketing, and reservations for guests.
– Assures that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
– Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
– Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.
https://careers.fourseasons.com/us/en/job/REQ10342009/Chef-Concierge
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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