POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. Complete work orders for maintenance repairs and submit to appropriate department or contact directly for urgent repairs. Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident. Communicate information to manager/supervisor by documenting pertinent information in appropriate department.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
https://careers.marriott.com/restaurant-shift-leader/job/71E70D767DA009FA4C19628C24F50BEB
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our speciality. We should know, we’ve been on our journey […]
JOB DESCRIPTION Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton’s luxury portfolio is open in Orlando! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized service with authenticity and passion Impactful experiences Creativity in our products and services Inspired by […]
JOB DESCRIPTION Join us at Embassy Suites by Hilton San Diego La Jolla as a Bartender! We are located steps from Westfield UTC’s shops, dining, and entertainment. San Diego Zoo and SeaWorld are within 12 miles. We hold 340 guest rooms, 6 meeting rooms and over 4,000 square feet of event space. This is a perfect opportunity […]
JOB DESCRIPTION The historic Washington Hilton is seeking a Banquet Captain to join their team! This 1107-room property is within blocks of Dupont Circle and Adams Morgan, with The White House and National Mall less than two miles away. Ideal candidates for this position will possess previous experience as a banquet captain of a union banquets team at […]
JOB DESCRIPTION As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. What will I be doing? As Senior Event Manager, you are responsible for event documentation and coordination with Sales, […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
