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Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on […]
Check-in into a world of opportunities! WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! The Hilton Birmingham Metropole is now recruiting a full time Receptionist to join the busy and vibrant Front Office Team. The hotel is in Birmingham’s NEC area, […]
Hilton Anatole is looking to welcome a Guest Service Agent to join the team! This AAA 4-Diamond property features over 1,600 luxurious rooms, 600,000 square feet of event space, and seven unique dining options, Hilton Anatole is the epitome of excellence in hospitality. Our 50+ team members report to the Director of Front Office. The ideal […]
JOB DESCRIPTION A Communications Operator is responsible for answering and responding to internal and external calls in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Communications Operator, you would be responsible for answering and responding to internal and external calls in the hotel’s continuing […]
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