Night Auditor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Night Auditor

Our mission at Novotel Cambridge North is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling – whatever brings you here, we have something for you!

Make the link with the different departments of the hotel to ensure a wonderful guest experience.

Are a passionate individual, dedicated to continuously improving the quality of the hotel’s services.

As our next Night Auditor, you…

Are the ‘face of Novotel Cambridge North’, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.

A little more information:

To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

Main responsibilities:

  • To ensure all guests are attended to promptly and efficiently in the most professional way a without delay.
  • Check that details of regular guests are updated using Guest History.
  • Ensure all diary events, flags and specials are actioned.
  • Check and pass on all guest mail, messages and parcels promptly.
  • To liaise closely with Housekeeping on information relating to rooms and lost property.
  • To be fully aware of daily worksheet and ensure this form is used.
  • To ensure guest registration forms are completed correctly, then the computer is updated accordingly.
  • Ensure all account postings are accurate and necessary paperwork produced.
  • Ensure an accurate cashiering balance is performed at the completion of shifts.
  • Ensure security procedures are maintained according to policy.
  • Complete Express Check out envelopes.
  • Ensure security boxes are maintained and run within security procedures.
  • Report any safety hazards in the area.
  • All complaints to be handled promptly and efficiently.
  • Attend and participate in meetings and training sessions provided.
  • Any other duties requested by the Night Manager.
  • Ensure the correct welcome is given to all callers.
  • Ensure the correct welcome is given to all guests.
  • https://careers.accor.com/global/en/job/night-auditor-in-novotel-cambridge-north-cambridge-united-kingdom-jid-59585

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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