Senior Event Operations Manager

The New York Hilton Midtown is hiring a Senior Event Operations Manager who will be responsible for leading a team of staff in the Banquet and Catering operations. This position in the hotel encompasses a continuing effort to deliver outstanding guest service and financial profitability.

The Team at the New York Hilton Midtown is looking for a candidate who really loves to execute events!  This property boasts one of the largest ballrooms in NYC and is a main attraction for large conventions and galas!  Conveniently located in midtown Manhattan, close to Radio City, and Central Park, this is an amazing property with 150,000 square feet of space!  Whether you are in Banquets and want to work for a larger property or a candidate in Food and Beverage and wants to grow within an organization – this is the role for you!

REQUIRED

Passion for Event execution and customer satisfaction

Ability to listen and follow through will attention to detail

Flexible schedule and comfortable on the banquet floor 80% of the day.

Has 1 year experience in banquets or private dining in a hospitality environment which includes hotels, private clubs, and individual catering venues.

ASSET

Agylis POS system experience

Union experience

What will I be doing?

As a Sr. Event Operations Manager, you would be responsible for performing the following tasks to the highest standards:

• Executes all aspects of the written Event Order, Diagram, Resume and corresponding arrangements between the hotel and customer during the meeting or event. Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event and directs the banquet staff in servicing all banquet activities to ensure a successful function.
• Successful achievement of this goal will ultimately result in a major contribution to the re-booking of group business for future dates as well as positive Meeting Planner Survey Scores.
• https://jobs.hilton.com/apac/en/job/HOT0BTYG/Senior-Event-Operations-Manager-New-York-Hilton-Midtown