Guest Recognition Specialist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Guest Recognition Specialist

bout Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

 

 

About the Role
Join our pre-opening Reservations team as Guest Recognition Specialist at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Reservations Manager, you will manage guest preferences and profiles, ensuring personalized service from the first point of contact through arrival, playing a key role in both the resort’s opening preparations and daily operations.

 

What You Will Do

  • Assist with pre-opening tasks including setting up guest recognition systems, profile databases, and standard operating procedures.
  • Maintain and manage detailed guest profiles and preferences within the reservations system.
  • Ensure all VIP, repeat, and special guests receive personalized attention during the reservation stage and communicate details to operational teams.
  • Review daily arrivals and coordinate with Front Office, Housekeeping, and F&B to ensure guest expectations are met.
  • Handle pre-arrival correspondence, personalized confirmations, and special guest communications.
  • Monitor and report on guest recognition initiatives and maintain accurate guest records.
  • https://careers.fourseasons.com/us/en/job/REQ10353935/Guest-Recognition-Specialist-%C2%A0Four-Seasons-Resort-and-Residences-AMAALA-at-Triple-Bay-Saudi-Arabia

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office Assistant Manager

Job for: Locals

The Front Office Assistant Manager oversees front desk operations, including check-in and check-out, ensuring exceptional hospitality for all guests. They lead and manage the front office team, fostering positive guest relationships and handling complaints to improve guest experiences. The role also involves driving upselling efforts to increase revenue while maintaining the first impression of the […]

Japan

Night Manager

Job for: Locals

JOB DESCRIPTION A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure […]

Egypt

Guest Relations Manager

Job for: Locals & Expats

JOB DESCRIPTION A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP […]

Qatar

Receptionist

Job for: Locals
Morocco

Guest Experience Expert

Job for: Locals

  Careers Home Our Brands Career Journeys Life At Marriott Search All Jobs Guest Experience Expert Le Méridien Riyadh   POSITION SUMMARY   Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to […]

Saudi Arabia