Server

JOB DESCRIPTION

Be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion-dollar project, The Grand LA, this is the 7^th Conrad Hotel in the U.S. and the 1^st in California.

The Beaudry Room at Conrad Los Angeles

Bathed in natural light from expansive floor-to-ceiling windows, The Beaudry Room is a chic haven where craftsmanship meets creativity. Savor experimental cocktails and exquisite tapas, each artfully crafted to elevate your experience in this vibrant, eclectic setting. Take in panoramic views of downtown Los Angeles and the Walt Disney Concert Hall. Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our eclectic lobby bar, The Beaudry Room. 

In this role as a Server, you will be responsible for serving food and/or beverages to guests in the hotel’s continuing effort to deliver outstanding guest service.

The ideal candidate will have a minimum of (1) year of serving experience required. Prior wine knowledge also required.  Prior luxury hospitality experience preferred.  The ideal candidate must possess basic knowledge of food and beverage preparation, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and menu items. Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders. Ability to remember, recite and promote the variety of menu items. Ability to transport large trays weighing up to 40 lbs. through a crowded room on a continuous basis throughout shift. Ability to operate beverage and toast equipment. Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check. Ability to work a flexible schedule including weekends and holidays. Must be able to work a full shift (8 hours) walking and standing with or without reasonable accommodations. Must be able to obtain Responsible Beverage Service (RBS) and California Food Handler Card within 30 days of hire if applicable to the position you are applying for.

What will I be doing?

• Check station before, during and after shift for proper set-up and cleanliness.
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
• Input the order into the Point-of-Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any dessert items or specialty coffees.
• Ascertain guest satisfaction and present check. Process checks per hotel procedures.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the tim
• https://jobs.hilton.com/apac/en/job/HOT0BUES/Server-Beaudry-Room-Conrad-Los-Angeles