Guest Services Associate

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Services Associate

Check-in into a world of opportunities!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’S #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

The Hilton Birmingham Metropole is now recruiting a part time Guest Service Associate to join the busy and vibrant Front Office Team. The hotel is in Birmingham’s NEC area, close to Birmingham International train station. With 790 bedrooms, 3 Food and Beverage outlets and over 30 meeting spaces, this hotel is a hive of activity. If you are Customer Service Focused with experience working on a busy reception desk, we want to hear from you! Please note you must be flexible with shift patterns including evening and weekend shifts. 

Hourly Rate of £12.27 per hour, 16 hour per week contract

A WORLD OF REWARDS

  • Smart uniform provided and laundered
  • Free, healthy and high quality meals when on duty
  • Grow your Career ! your next position could be as a Reception Team Leader or Supervisor
  • Personal Development programmes designed to support you at every step of your career
  • A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
  • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
  • Team Member Referral Program
  • Discounted dental and health cover
  • High street discounts: with Perks at Work
  • Free car park
  • Subsidised Taxi between 12am and 7am
  • Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
  • Guest Experience Day: 1 night stay with breakfast and dinner
  • Modern and inclusive Team Member’s areas

Position Purpose

To be a passionate host and highly collaborative member of the guest operations team who delivers brand-specific customer experiences, in the hotel’s Front Office department.

Duties & Key Responsibilities

  • Come to work every day with a big smile on your face
  • Be a reliable and motivated member of the guest operations team,
  • Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel.
  • Be a role model for others by demonstrating brand-unique, passionate, friendly brand-specific guest service at all times.
  • https://jobs.hilton.com/apac/en/job/HOT0BSY5/Guest-Services-Associate-Part-Time

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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