Interim Account Manager

JOB DESCRIPTION

Putting the customer at the heart of what we do and making their lives easier is key to this role.  The Account Manager Corporate will proactively manage and grow key accounts for Hilton Worldwide. The role will look after these accounts on a national, regional, and global basis, where relevant and be accountable for the performance of their account portfolio.  They will create and communicate the account strategies to drive increased market share and demonstrate value to both internal and external customers.  The Account Manager will develop account plans to drive market share into Hilton as well as identify and manage new business opportunities.  The role will also have an element of Business Development and identifying new accounts outside of their account base.

What will I be doing?

The Account Manager will work in the HWS team with other Account Managers and Directors and will be responsible for driving both transient and group business into Hilton’s portfolio of hotels.  The Account Manager will be responsible for a set number of accounts to penetrate across all segments of the business. The activities will include managing transient RFP’s, driving Group business conversions, organising familiarisation trips, and presenting to customers on new hotel openings. Business Development could include negotiating transient and group agreements to drive share and attending relevant tradeshows representing Hilton Worldwide.

Planning Activities 25%

• Develops transient and group strategy and direction for the account base in line with revenue strategies.
• Total account management focus, quickly identifying which segments of the business have the most opportunity to drive share.
• Identifies and evaluates new business opportunities within their current account base.
• Executes strategic account development plans and supports communications of key messages internally and externally.
• https://jobs.hilton.com/apac/en/job/EUR015MT/Interim-Account-Manager-Corporate