Food & Beverage Reservations Manager

We are looking for a Food & Beverage Reservations Manager to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in 2025, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 170 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.  Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again ahead of the 2025 winter high season.

Under the general guidance of Hotel Manager and the Director of Food & Beverage, the Food & Beverage Reservations Manager is responsible for overseeing the daily operations of the reception and reservations for Membership Club and all restaurants, along with managing the Membership reservations and all Social Media responses. The Food & Beverage Reservations Manager leads by example to ensure the smooth execution of all reservations and guest interactions, while maintaining high service standards. This role works closely with all departments to ensure a seamless and memorable guest experience, fostering professional relationships to encourage guest loyalty and satisfaction.

YOUR KEY RESPONSIBILITIES:

• Ensure full adherence to all F&B policies, grooming standards, hygiene protocols, and training requirements across all F&B outlets.

• Oversee daily operations of reception and reservations, ensuring effective task delegation, team punctuality, and completion of all duties.

• Monitor and manage reservations using Sevens Rooms, and any additional systems that are required to optimize table layouts, confirm bookings, and prepare special request forms for service teams and answering guest online comments.
• https://careers.accor.com/global/en/job/food-and-beverage-reservations-manager-in-delano-delano-miami-beach-miami-beach-united-state-jid-64939