A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
What will I be doing?
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Education: Diploma or Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or related field.
Experience: Minimum of 1–2 years of experience in hotel reservations, front office, or customer service, preferably in a 4- or 5-star hotel environment.
Skills & Competencies:
Strong communication and interpersonal skills with a customer-focused approach.
Ability to handle multiple tasks and work in a fast-paced environment.
https://jobs.hilton.com/apac/en/job/HOT0BV80/Reservations-Agent
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Doubletree by Hilton Bahia Mar Fort Lauderdale is looking to welcome a Front Office Manager to join the team! Our hotel, which has 296 guest rooms, is located next to the Fort Lauderdale beach, half a mile south of East Las Olas Boulevard. Our 5+ team members report to the Director of Front Office Operations. The […]
JOB DESCRIPTION The beautiful, family friendly Hilton Orlando Buena Vista Palace is seeking an Overnight Security Supervisor to lead their team! The ideal candidate will be a team player with strong time management and communication skills, flexible availability, customer service experience and a minimum of 1 year Security Supervisor experience, hospitality and hotel experience is strongly preferred Shift Pattern: […]
JOB DESCRIPTION The Hilton Americas-Houston is searching for an Group Reservations Coordinator to join their talented team! Located in the heart of downtown Houston, this beautiful 1200 room hotel is connected to the George R. Brown Convention Center via skywalk and adjacent to both Discovery Green Park and Toyota Center – home of the NBA’s Houston Rockets. The ideal candidate […]
Starting Wage: $23/hour The Guest Services Supervisor is responsible for overseeing front office operations while providing administrative support to the sales team. This role ensures exceptional guest service, efficient front desk procedures, and smooth coordination of reservations and group billing. The ideal candidate is detail-oriented, proactive, and capable of leading a team in a fast-paced hospitality environment.” […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
