Personal Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Personal Concierge

Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they book their stay to the moment they check out.

If you appreciate the impact of global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

A Personal Concierge for Waldorf Astoria Maldives will be the key point of contact for Guests and VIP Guests throughout their stay at the resort, providing information about the resort and the local vicinity and to provide outstanding customer service and enhance the resort guest experience.

What will I be doing?

A Personal Concierge for Waldorf Astoria Maldives will be responsible for creating and ensuring all guests’ needs which will lead to a unique, memorable and personal stay for all the guests. Specifically, as a Personal Concierge for Waldorf Astoria Maldives you will perform the following tasks to the highest standards:

  • To provide a courteous, professional, efficient and flexible service at all times. Personal Concierge must present in the property well groomed, clean and pleasant.
  • Ensure the highest possible guest satisfaction.
  • To maintain a calm, courteous and gracious attitude at all time
  • Abides strictly to the established operating procedures.
  • Act in an intuitive manner and engaging service with the guests.
  • To operate and coordinate with relevant departments the in and out in the villa and optimize service while the guest is away as often as possible.
  • To host and welcome all guests in a gracious and polite manner; to have the ability to hold a conversation with the guests in a natural and spontaneous manner.
  • To anticipate guest needs, respond promptly and acknowledge all guests, however busy or whatever time of the day.
  • To maintain a good rapport and working relationship with staff in all other departments.
  • Checks personally all VIP rooms before arrival in respect of supplies and preferences.
  • Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
  • https://jobs.hilton.com/apac/en/job/HOT0BK91/Personal-Concierge-Chinese-Speaking-Waldorf-Astoria-Maldives-Ithaafushi

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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