Guest Relations Manager

The stunning Forbes 4-Star Conrad New York is looking for a Guest Relations Manager to join the Guest Relations Team! 

Stay inspired and join the pinnacle of luxury in the heart of Lower Manhattan, featuring 463 rooms, 30,000 square feet of banquet space, and 3 food and beverage outlets. This includes a 3-meal restaurant, rooftop bar, and in-room dining. 

Want to learn more? Hotel Website, Instagram, Facebook, Youtube 

• Classification: Full-Time

• Shift: Various – must be available to weekdays, weekends, and holidays. 

• Pay Rate: The annual salary for this role is $68,000 and is based on applicable and specialized experience and location. 

What will I be doing?

Assists in directing and managing the activities of all Front Office Operations. Provides information and service to internal and external customers to ensure Company standards and guest expectations are met. Participates in operation as needed. Interviews, trains, supervises, counsels, schedules and evaluates staff.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

https://jobs.hilton.com/apac/en/job/HOT0BX28/Guest-Relations-Manager-Conrad-New-York-Downtown