Diploma
3
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description: Ensuring and providing flawless upscale professional and high class guest service experiences. – Analyzing customer feedback and providing strategic direction to continuously improve overall rating. – Responding to guests needs and anticipating their unstated ones. – Ensure special guests like disabled people elderly children and VIPs receive personalized services. – Coordinate and manage communication […]
Description: The 242-room Amari Johor Bahru will offer a selection of Amari’s signature features including an Amaya Food Gallery Breeze Spa and meeting room. The property is part of the Suasana Iskandar Malaysia development which also offers serviced apartments and retail stores. The 242 rooms include Superior rooms Deluxe rooms (some with balconies) spacious Junior […]
Description: The Lobby Ambassador work closely with the Front Desk Staff and other hotel departments in providing guest assistance with luggage transportation and miscellaneous needs. The Lobby Ambassador is often the first and last person a guest sees while staying at the hotel. The care and attention that goes with this position is crucial to […]
Description: Serves as the property Manager on Duty and oversees all property operations ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking […]
Description: To supervise operations in assigned sections to consistently and profitably deliver a high quality guest experience in accordance with established standards Ensures implementation of SOP and all policies & procedures related to the department. Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. […]
