THE ROLE

At Hilton, we are committed to building strong and lasting relationships with our Government and Diplomatic partners. As a Sales Manager Government & Diplomatic Relations, you will support the Government & Diplomatic Sales team in achieving commercial targets, strengthening key partnerships, and ensuring the highest level of service for our valued government and diplomatic guests. This role offers a unique opportunity to grow your career in Sales within one of Hilton’s most prestigious hotels.

• Position Title:Sales Manager Government & Diplomatic Relations
• Location: İstanbul
• Company: Hilton – Türkiye
• Hotel: Hilton İstanbul Bosphorus
• Job Type: Full-Time
• Salary: Competitive, with benefits package

KEY RESPONSIBILITIES

• Design and recommend sales programs while setting short- and long-term sales strategies.
• Act as an advisor to operation departments regarding projects, tasks, and high protocol events.
• Oversee daily Government Sales activities including:
• Reviewing VIP & Arrival reports.
• Ensuring accurate reservations, proper room assignments, and VIP treatments.
• Coordinating with in-house departments for smooth operations.
• Build morale and promote teamwork within a competitive sales environment.
• Attend local networking events, exhibitions, and receptions with government institutions.
• Conduct a minimum of 15 sales calls per week (mainly Istanbul, occasionally other cities).
• Organize at least 4 client entertainments per week.
• Generate a minimum of 5 group leads per month.
• Manage RFP processes, local agreements, and rate strategy.
• Promote and sell F&B outlets, car park, Health Club, and Laundry services (Total Account Management).
• Keep clients informed on new products, services, and developments.
• Plan and execute sales actions to meet Hilton İstanbul Bosphorus’ budget, forecasts, and objectives.
• Review catering production reports and direct the team on new and existing leads.
• Prioritize and follow up group leads with the GC&E Manager.
• Maintain close contact with bookers and accounts, sharing updates with Group Sales.
• Monitor media, political/economic developments, city events, and projects to identify new opportunities.
• Track upcoming meetings and conferences in Istanbul to maximize cross-selling opportunities.
• Gather intelligence, analyze, and apply insights within the sales process.

IDEAL CANDIDATE PROFILE

• Previous experience in Sales or Guest Relations, ideally within hospitality or a luxury hotel environment.
• Strong communication and interpersonal skills, with the ability to build relationships with high-level officials and diplomatic clients.
• Highly organized, with the ability to manage multiple priorities and deadlines.
• A proactive and flexible approach to work, with strong problem-solving skills.
• Fluency in Turkish and English (additional languages are an advantage).
• Knowledge of government protocols and procedures is a plus.

WHAT ARE WE LOOKING FOR?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – Passionate about delivering exceptional guest experiences.
• Integrity – Doing the right thing, all the time.
• https://jobs.hilton.com/apac/en/job/HOT0BYE4/Sales-Manager-Government-Diplomatic-Relations