Floor Care Attendant

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.

Floor Care Attendant performs deep cleaning, special cleaning projects and carpet/upholstery shampooing in all areas of the hotel, indoors and out, when it is scheduled and create the least amount of impact to the guest experience.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Maintain cleanliness and perform preventative maintenance on all equipment used
• Establish and maintain effective working relationships with co-workers, supervisors and the general public.
• Manage the movement of products/equipment/materials in and/or out of main housekeeping supply rooms
• Assisting Supervisor in completion of special requests or misc. projects
• Carpet/upholstery extraction and spotting
• Marble floor polishing
• Stripping and waxing of VCT flooring
• Use of extension ladders for high dusting
• Using low-speed floor machine to scrub pool deck, restrooms, BOH hallways, etc.
• Treatment of mold and mold spores
• Polishing of metal, brass and cooper surfaces
• Cleaning of areas that are difficult to reach
• Removal of drapes, furniture, rugs or any other items that need to be sent out for specialized cleaning
• Sign in and out master keys, radios/mobile electronics daily
• Be familiar with department’s technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow all departmental policies and procedures and service standards
• Report necessary maintenance items
• Adhere to local and externally relevant health and safety laws and policies
• https://careers.accor.com/global/en/job/floor-care-attendant-in-fairmont-century-plaza-los-angeles-united-states-jid-71340