Club Receptionist

adisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

• To have a good computer knowledge in Microsoft / Word and Excel to make him/her able to compose correspondence i.e. letters, e-mail and memos.
• He/she must have the basic required decent knowledge of English Language.
• To be aware of fire policy, first aid, accident and emergency procedures.
• To carry out any other jobs as and when required or directed by the Club Supervisor and Club Manager.
• To attend any department meetings when required.
• To attend any training sessions when required.
• To establish and maintain effective relationships with employees.
• To perform any other task required by the Management.
• To report to work in a clean uniform and neat appearance in accordance with the Hotel’s standard.
• To remain at the reception desk to offer the best service to the club users and register them on the necessary registration sheets.
• To meet and greet members and guests.
• To be responsible for maintaining Club policies and procedures.
• To assume responsibility for the smooth running of the Club Reception.
• To assume certain responsibilities within the scope of his / her duties and to be able to deal with problems and situations at hand.
• To handle all club daily paper work including all necessary typing required, as well as to ensure that all the club mailing lists are updated periodically.
• Answering all calls in courteous and efficient manner, take message for the members and guest, management staff whenever person concerned cannot be located

• Prior receptionist experience in a 3-to-5-star Hotel.
• Native Arabic speaker – this is a mandatory requirement.
• Age 25 to 30
• Excellent verbal and written communication skills in English & Arabic.
• Proficient with computers and office software (e.g., Word, Excel, email).
• Friendly, professional, and approachable demeanor.
• Strong organizational skills and attention to detail.
• Ability to stay calm and courteous under pressure.
• Flexible with work hours, including weekends and holidays.
• High school diploma or equivalent; additional customer service training is an advantage.