Housekeeping Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your seaside gathering place in the Caribbean’s culinary capital. When you arrive in Anguilla, the stresses of everyday life are left far behind. Set along the island’s northwest shore, our Forbes Travel Guide Five-Star Resort is the perfect place to make memories with friends and family. Settle into one of our spacious accommodations – 80 percent with ocean views – and fill your days with water sports, relaxing pool time and exotic dining experiences.

About the role:  
At Four seasons Anguilla, Housekeeping Coordinator will oversee housekeeping operations such as assignment of rooms to the Housekeeping Attendants, Turn Down Attendants, Houseman and runners. As a key member of our team, you will be responsible for coordinating with other departments and addressing guest requests promptly. Your role will ensure a high level of guest satisfaction and contribute to a clean and safe environment. This role is part of the housekeeping team and reports to Assistant Housekeeping manager directly.

What you will do: 

• Provide exceptional turn down service to the guests according to four seasons standards.
• Follow the assignments provided by the HK supervisor and report back on completion.
• Run reports for housekeeping assignments.
• Perform opening duties and room assignments.
• Perform closing duties and ensure all guest rooms received service.
• Handle telephone calls for the department following the standards of Four Seasons Hotels.
• Ensure proper and correct communication between housekeeping office and other staff.
• Maintain office supplies and electronic files.
• Update and maintain the Corporate Policy Manuals and the hotel policy manual as directed.

What you bring: 
One to two years’ previous experience in similar role.  Previous employment experience within a luxury Hotels is considered an asset
Strong communication skills.

https://careers.fourseasons.com/us/en/job/REQ10360442/Housekeeping-Coordinator