Le Sofitel Agadir Thalassa Sea & Spa est un hôtel situé entre dunes et océans, offrant 173 chambres avec 3 restaurants et un centre de Thalassothérapie. En tant que membre du groupe Accor, son cœur d’activité réside dans l’hôtellerie, la restauration et l’hébergement. Cet hôtel allie l’art de vivre français à l’hospitalité arabo-berbère, offrant ainsi des expériences clients exceptionnelles
Missions :
Le Front Office Manager est chargé de coordonner les efforts du service de réception dans le but de maintenir un taux d’occupation et des revenus optimaux, tout en veillant à offrir un service prévenant aux clients.
Principales responsabilités :
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People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Financial Management Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management Ensure […]
To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other […]
Key Responsibilities: People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Financial Management Identify optimal, cost effective use of the resources and educate the team on the same. […]
Your responsibilities will include: Working operationally at Reception assisting guests with enquiries, check in, storage of luggage and general information about the hotel and local area Supervision, support and training of Front Office team members to ensure standards and procedures are followed Ensuring that all company and department policies and procedures are followed Promptly handling guest complaints and […]
Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success […]