Guest Service Agent

Embassy Suites by Hilton Orlando Airport is looking to welcome a Part-Time Guest Service Agent to join the team!

Our hotel, which features 174 guest rooms, is two miles from Orlando International Airport! We have 20+ team members report to our Front Office Manager.

The ideal candidate holds 2+ years in customer service. Ability to work varying shifts.

Shift Pattern: 2-3 shifts per week (3PM-11PM) Weekdays, weekends, holidays

Pay Rate: $17.00 per hour plus opportunity to earn incentives

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

 Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
• https://jobs.hilton.com/apac/en/job/HOT0C18T/Guest-Service-Agent-Part-Time-Embassy-Suites-by-Hilton-Orlando-Airport