JOB DESCRIPTION
As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Personal Concierge to join the Team at this beautiful property!
This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes an elevated Mediterranean restaurant, a Jean-Georges rooftop restaurant, lobby lounge, and in-room dining.
Want to learn more? Hotel Website, Instagram, Facebook
What will I be doing?
The Personal Concierge administers and supervises all True Waldorf Service (TWS) arrivals in order to achieve an authentic and unique service experience for our guests by providing the highest levels of courtesy, professionalism and unparalleled service. This position acts as a first impression of Waldorf Astoria Hotels & Resorts by contacting guests prior to their arrival, ascertaining their needs and preparing for their stay.
As a Personal Concierge, you will administer and supervise all True Waldorf Service (TWS) arrivals in order to achieve an authentic and unique service experience for our guests by providing the highest levels of courtesy, professionalism and unparalleled service. This position acts as a first impression of Waldorf Astoria Hotels & Resorts by contacting guests prior to their arrival, ascertaining their needs and preparing for their stay. This includes but is not limited to:
This position represents the highest level of service by combining instincts and expertise to ensure luxury through True Waldorf Service.
Classification: Full-Time
Shift: Various, including Overnights – must have availability to work Overnight, weekends, weekdays, and holidays.
Pay: The pay rate for this position is $29.32 per hour. After successful completion of 9 months of employment, the pay rate will increase to 90%, per the collective bargaining agreement.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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