JOB DESCRIPTION
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
Main focus and challenges
As Senior Reservationist, you will serve as the first line of inquiry for room reservations within the hotel and are responsible for offering excellent customer service, options, and other solutions to meet Guest and Customer needs.
This position is also concerned with working alongside the Commercial Team to maximise the hotel’s room revenue and assisting in growing the market share, reflecting on competitive analyses, maintaining group and transient inventory controls, & overseeing the reservation team. Key KPI is to achieve occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. You will also work with the Sales Team to support future and repeat business opportunities.
What is expected of me?
Specific Duties
https://jobs.hilton.com/apac/en/job/HOT0C1YR/Senior-Reservationist
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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