SkyBar General Manager

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Perfectly nestled in the base of the glittering Hollywood Hills, Mondrian LA has made a name for itself as an icon in its own right. Enter through Mondrian’s 30-foot mahogany doors and settle into your luxurious retreat while discovering the wild within. Welcome to a world of effortless sophistication and vibrant culture.

Under the general guidance of the General Manager, responsible for coordinating, supervising, and directing Skybar food and beverage operations, while maintaining a profitable Beverage department and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high.

Duties & Functions:

• `Must have strong knowledge of Nightlife/Daylife Operations and Marketing
• Work with Marketing Manager to market Sky Bar. Provide support to Marketing Manager by helping gather picture and video content
• Provide creative input on general direction of Sky Bar and special events
• Understands and has the ability to manage a Sales and Incentive program for table and ticket sales. Able to yield table and ticket sales in a strategic manner
• Establish, monitor, and manage budgeted revenue and net operating income. Assures that the budgeting process is performed accurately and efficiently
• Develop and implement action items and provide support and guidance in Skybar to achieve or exceed budgeted revenue and net operating income goals
• Ensure that labor and expense guidelines are adhered to in order to maintain budgeted expenses
• Institute and monitor service and/or product upgrades in order to maintain the company’s competitive edge
• Establish and enforce specific Standard Operating Procedures
• Promote guest satisfaction throughout the operation
• Implement repeat guest recognition programs to build loyalty to the operation
• Promote inter-company business relations and shares best practices
• Distinguish us as the industry leaders that continually improve to maintain our cutting edge
• Act as a liaison between the Restaurant and Beverage operation
• Supervise and provide leadership to Skybar personnel
• Respond to guest complaints in a timely manner
• Monitor industry trends, take appropriate action to maintain competitive and profitable operations
• Work with other Executive Committee members and keep them informed of Skybar issues as they arise
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
• Coordinate and monitor all phases of Loss Prevention in the Beverage department
• Prepare and submit required reports in a timely manner
• Organize and conduct department meetings on a regular basis
• Monitor quality of service and product
• Initiate menu planning and preparation
• https://careers.accor.com/global/en/job/skybar-general-manager-in-qantas-lounges-by-accor-los-angeles-west-hollywood-jid-72479