Guest Relation Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Relation Agent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What’s in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

 

Job Description

 

We are seeking a friendly and customer-focused Guest Relation Agent (Emirati Talent) to join our team in Abu Dhabi, United Arab Emirates. As a Guest Relation Agent, you will be the face of our organization, ensuring that our guests have an exceptional experience from the moment they arrive until their departure.

  • Welcome and greet guests upon arrival, providing a warm and professional first impression
  • Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
  • Respond to guest inquiries, requests, and concerns in a timely and courteous manner
  • Provide information about hotel amenities and services.
  • Coordinate with other departments to fulfill guest needs and resolve any issues
  • Maintain accurate guest records and update information in the hotel’s management system
  • Handle guest complaints and work towards satisfactory resolutions
  • Promote and upsell hotel services and facilities when appropriate
  • Ensure compliance with hotel policies and procedures while maintaining high standards of customer service
  • Assist with special events and VIP guest arrangements as needed

 

Qualifications

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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