Manage the Revenue and Commercial Services teams across the region.
Your day to day
Manage the Revenue and Commercial Services model for Franchise hotels under agreement within the region.
Deliver on key performance metrics (RevPAR, RGI, Win Rate) for Revenue Service Hotels within the Canada Portfolio.
Work collaboratively with Business partners and owners in Canada to achieve target goals for hotel revenue and RGI
Ensure successful ramp-up of designated new hotels through pre-opening revenue management support and transition to Revenue Services. Provide necessary support to ensure New Hotel Openings under Revenue Services achieve Brand RGI targets.
Engage in renovating hotels within the region and ensure a successful post-renovation ramp-up.
Manage revenue stream from Revenue Services agreements and balance expenses within the portfolio
Be an active advocate for Revenue Services in Canada and support the growth of agreements signed with services in Canada.
Ensure necessary staffing levels are maintained in line with Services demand and appropriately grow the Revenue Services team within the region.
Lead with strong regional advocacy, project management and alignment with Global RM
facilitate upskilling of the Revenue Services team to increase system competency & advocacy
Implement best practices and routines for optimum use, Re-engage hotels with education, promotion and advocacy
Provide ongoing training and development of the Revenue Services team in Canada.
Aid in developing and executing regional programs to support portfolio performance across Canada.
Partner with global revenue management and distribution to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements and revenue management services effectiveness.
