Guest Experience Executive

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Experience Executive

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

A new era begins at the London Hilton on Park Lane.

Located in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.

2023 was the hotel’s 60th anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.

Hourly rate of £14.61

 BENEFITS

  • 28 days paid holiday increasing with service
  • Exclusive perks through our online discount portal
  • Access to leadership and development programmes through Hilton University
  • Exceptional Career opportunities
  • Industry-leading Team Member discounts on hotel stays for you, your family and friends
  • Wellbeing programmes to help you Thrive in the workplace
  • Reward programmes, incentives and team member recognition, as well as long service awards
  • 50% off in Hilton restaurants and bars (subject to individual outlets)
  • Recommend a Friend incentive
  • Uniforms provided and laundered complimentary
  • Recognised as a ‘Great Place to Work’
  • Free meals on shift

You will join the Front Office team, in the Executive Lounge areas of the hotel.

You enjoy delivering a VIP experience to every guest, going above and beyond to make their stay a memorable one. You will act as a main point of contact for our VIP guests, leasing with all departments throughout the hotel to exceed their expectations.

Are you an ambitious hotelier? Do you have passion for exceptional customer service, excellent communication, complaint handling, and problem solving skills? Then this is the job for you!

ELIGIBILITY

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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