OVN Public Area Attendant

We are looking for an Overnight Public Area Attendant to join our amazing Hoxton Team! The role is be based within the property and works directly with our Executive Housekeeper.

The Hoxton, Downtown LA is nestled in LA’s Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that’ll charm your socks off. You’ll find 174 rooms, a rooftop; our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather.

We are looking for an Overnight Public Area Attendant to join our team at The Hoxton, Downtown LA. The role is based within the property and reports directly to the Director of Engineering.

What you’ll do…. 

• Provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests
• Be responsible for the cleaning and servicing of all public areas, we want our guests to see a sparkling lobby every time they walk in
• Empty trash in all public areas and clean public area restrooms
• Clean all mirrors, inside of windows, wipe and dust all surfaces; keeping all brass shiny
• Vacuum carpets where needed
• Follow departmental policies, procedures and service standards
• Attend all training sessions required
• Report necessary maintenance items
• Ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Executive Housekeeper
• Always maintain a positive and friendly attitude, even when working to find solutions to challenges
• Undertake any other reasonable requests from management