Pre-Arrival Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Pre-Arrival Concierge

JOB DESCRIPTION

***The location for this position is virtual/remote***

This is your chance to be part of our Hotel Operations team that oversees the daily functions of our The Westerly at Hilton Aruba Caribbean Resort! A Pre-arrival Concierge serves as an important contact for our guests at The Westerly. Managing the guest pre-arrival needs and providing information about the resort. You will coordinate with all hotel departments to meet guest expectations throughout their stay.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

  • Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
  • Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources including free counseling through our Employee Assistance Program
  • Paid Time Off (PTO)
  • Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

  • Create detailed, personalized VIP experience journeys for guests from the moment of booking through check-in, including pre-stay communication about arrival arrangements, room selection, and resort amenities.
  • Be the main contact for The Westerly guests, ensuring all departments are briefed on guest preferences and special requests.
  • https://jobs.hilton.com/apac/en/job/COR015FK/Pre-Arrival-Concierge

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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