Spa/Fitness Attendant I

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘ohana

• Preferred provider medical/drug/vision benefits starting at $16.98 for employees*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($25,000) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program
• Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates*
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls
• Complimentary meals in our employee dining facility

You are an ambassador for the exceptional service and serene atmosphere that are hallmarks of our Spa Without Walls and fitness experience. Your warm, personal attention and service to our guests is what makes us the best.

What you will be doing: 

• Consistently engaging with guests and living the Service Promise and Service Essentials.
• Answer telephone inquiries promptly and professionally.
• Greet guests in a friendly and efficient manner.
• Escort guests as required.
• Knowledgeable about all aspects of products, treatments and the facility.
• Assist guests in the correct use of all facilities; sauna, steam room and fitness equipment.
• Provide information and literature about facility in person and via telephone.
• Collect suitable form of payment from guests for services rendered.
• Operate point of sale system and adhere to all cash handling systems and procedures.
• Assist guests with treatment bookings and scheduling. Give tours of the spa as required.
• Ensure the smooth operation of reception and complete all shift duties.
• https://careers.accor.com/global/en/job/spa-fitness-attendant-i-fulltime-in-fairmont-orchid-hawaii-kohala-coast-united-states-jid-74775