F&B Supervisor

POSITION SUMMARY

The position will be part of the F&B Front department. This resource will be responsible for supervising shifts, permanent staff, and extra staff. She/He will rotate between different outlets and banquets based on the shift schedule.

the main responsibility of the role will be:

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Suppor the Department Managers in the daily operations.
• Inspect grooming and attire of staff, and rectify any deficiencies.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Complete work orders for maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
• Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager
• Complete safety training and certifications.
• Maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

Previous experience in the role and a fluent knowledge of English, both spoken and written, are required.

https://careers.marriott.com/f-b-supervisor-sheraton-milan-san-siro/job/B8C14B78039241F857088372C0317207