With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Assistant Learning & Development Manager supports the hotel’s training and development initiatives by assisting in the design, coordination, and delivery of learning programs that enhance team member skills, service quality, and brand alignment for single/multiple properties as assigned. You will play a key role in fostering a culture of continuous learning and professional growth across all departments. You will also play an active role in managing the hotel’s internship and apprentice program, ensuring a meaningful learning experience for students while supporting the hotel’s operational needs.
What will I be doing?
As the Assistant Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards:
Support the Director of Human Resources in the implementation of the hotel’s learning and development strategy in line with brand and Hilton standards.
Coordinate and deliver onboarding sessions for new hires to ensure smooth integration and understanding of Hilton values and procedures.
Organize and facilitate in-house training programs, workshops, and e-learning modules tailored to operational and service needs.
Assist with identifying training needs through performance appraisals, departmental feedback, and guest service metrics.
Maintain accurate training records and prepare reports on training attendance, effectiveness, and ROI.
Partner with departmental trainers and managers to ensure consistent training delivery and follow-up.
Assist in the development and execution of talent development programs, such as leadership development, cross-training, and succession planning.
Monitor compliance training and ensure timely completion.
Support engagement activities, recognition programs, and internal communication initiatives that reinforce company culture and values.
https://jobs.hilton.com/apac/en/job/HOT0BYH9/Assistant-Learning-Development-Manager
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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