* Checks the daily arrival list.
* Welcomes customers to the hotel.
* Responds to customer requests for information about the hotel and its surroundings.
* Arranges for special services requested by the customer.
* Stays current with developments in the hotel by reviewing the communication; updates log book
and prepares for next shift.
* Provide personalized, courteous service and information to guests.
* Follows-up and verifies arrivals by updating registration cards in regards to spelling of guest’s
name, address and method of payment.
* Handles incoming guest room reservations.
* Maximize customer satisfaction and utilization of hotel facilities by promoting hotel
outlets and other facilities to guests.
* Is aware, at all times, of current room status and room availability.
* Is fully aware of, and knows how to handle, all current and future hotel promotions.
* Adhere to Hotel and corporate guidelines.
* Maintain confidentiality with all guest information.
* Maintain up to date knowledge on events and activities in the city.
* Natural attitude towards providing excellent quality service.
* Previous experience in a hotel or service industry preferred.
* Excellent time management and organizational skills.
https://radissoncareers.com/job/receptionist-in-doha-qatar-jid-32355
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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