Assistant Reservation Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Assistant Reservation Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! The Reservations Manager / Assistant Manager takes responsibility for the group’s sales and planning functions, as well as managing and leading the hotel’s reservations team. As an Assistant Reservations Manager, you’re not just managing the hotel’s reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

  • Support daily reservations operations:  Assist in managing room inventory and availability, group blocks and rooming lists, cut-off dates, rate restrictions, occupancy strategies, and system usage
  • Coordinate group reservations:  Process rooming lists, billing requirements, and special requests, and facilitate communication of relevant information between meeting planners, housing bureaus, and internal departments
  • Assist with revenue optimization:  Monitor reservations activity and support rate and occupancy strategies to maximize revenue
  • Provide reservations support:  Handle reservation requests and provide service to team members and customers as needed
  • Support department operations:  Assist with departmental projects, prepare reports, and provide administrative support to reservations leadership
  • Inspire and develop the team:  Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

  • Proven experience in reservations, revenue, or hotel operations, ideally in a leadership capacity.
  • Strong administrative, organizational, and time management skills.
  • Excellent communication and presentation skills, both written and verbal.
  • High attention to detail with the ability to manage multiple priorities.
  • Proficiency in hotel systems (OnQ PM, R&I, Delphi, IDeaS GRO v3) and Microsoft Office.
  • A commercial mindset with the ability to identify and act on revenue opportunities.
  • A positive, adaptable attitude with a commitment to team success and guest satisfaction.https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/209641

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office Team Leader

Job for: Locals

Company Description   Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch and dinner.   Job Description   […]

New Zealand

Apprenti(e) Guest Relation

Job for: Locals

Description de l’entreprise   Pullman Paris La Défense : Un havre de paix au coeur du 1er quartier d’affaires européen. Dans le quartier d’affaires de la Défense, face au CNIT et à seulement 10 minutes du centre de Paris, le Pullman Paris La Défense vous accueille dans un cadre alliant convivialité, connectivité et confort. Entre […]

France

Bellperson

Job for: Locals

Here’s what you’ll do during a typical day: Welcome and assist guests: Greet and escort arriving and departing guests, transport luggage, and familiarize guests with their rooms and amenities Handle luggage with care: Retrieve, transport, organize, and store guest luggage in accordance with hotel standards and procedures Assist with guest transport: Operate property vehicles to transport guests to […]

United States

Guest Service Associate – Front Office

Job for: Locals

Company Description   “Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your […]

India

Front Office Team Member

Job for: Locals

Company Description   Join us at Accor, where life pulses with passion!? As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.? By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.? You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!? You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.? Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for […]

United Kingdom