With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Driver organizes and coordinates the concierge services to ensure that each guest’s experiences a memorable stay from arrival, during the stay, through to departure in line with Hilton and hotel policies and procedures.
What will I be doing?
As the Driver, you will be responsible for performing the following tasks to the highest standards:
• Actively seek verbal feedback from customers.
• Agree to and implement actions to make improvements to customer service.
• Ensure all guests receive a comfortable, safe and efficient transfer to and from their destinations.
• Positively deal with and learn from customers’ complaints and comments, following-up and providing feedback to the Front Office management.
• Make sure all customer requests and queries are responded to promptly and effectively, adhering to Hilton brand standards.
• Be proactive towards customers, assisting them with any reasonable requests, and try to see these things before the customers ask.
• Be available to assist on duty within Concierge during any busy days or special events.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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