Assistant Learning Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotel Seoul is located in the heart of Seoul, offering world-class customized services and sophisticated features based on its craft and expertise. The Hotel, standing tall with 29 glittering stories, is meant to look like an ancient Korean palace of old, but stylized and brought into the 21st century. Classic Korean nature motifs and modern aesthetics adorn the décor, reflecting the surrounding mountain backdrop and views of Gyeongbokgung and Changdeokgung Palaces. The Hotel features 8 distinct restaurants and bars, including award-winning Yu Yuan and the secret speakeasy Charles H., ranked as the Best Bar in Korea and one of the Asia’s 50 Best Bars. The rest of the hotel is equally stunning with the works of over 130 Korean artists featured throughout the establishment. From contemporary art and pottery pieces in the rooms and halls to the intricate three-dimensional Korean ship created out of hundreds of ivory-colored buttons by Ran Hwang, Four Seasons Hotel Seoul has held the top spot as Seoul’s leading luxury hotel and rightfully so.

Assistant Learning Manager 
Full time

Position : Assistant Department Head
Four Seasons Hotel Seoul

The Four Seasons Hotel Seoul is looking for a Assistant Learning Manager who shares a passion for excellence and who infuse enthusiasm into everything they do. This position reports to the Regional Learning & Development Manager. This position is offered as a 2-year contract to cover for an existing employee’s childcare leave.

Education

A university degree or equivalent experience required

Experience

• Minimum of 3 years’ experience working in a managerial capacity; Experience in adult education or a similar environment;
• Experience in hotel operations, preferably  luxury hospitality or other service environments;
• Experience managing in diverse cultures.

Desired Skills

• Proven people & team leadership skills in a hotel environment
• Excellent written and verbal communication skills to prepare, translate and deliver reports, effective presentations and to facilitate meetings
• Promote a continuous learning environment that creates an atmosphere for professional development opportunities
• Highest level of integrity and transparency
• Working knowledge is generally learned on-the-Job or through a series of professional certifications
• Requires ability to operate computer equipment including Microsoft Offices, Photoshop and Video Editing programs
• Reading, writing and oral proficiency in the Korean & English language required

Eligibility

• Learning program within their hotel is strong as evidenced by quantitative (Employee Engagement Surveys, Retention & Turnover, GES, Forbes, LQA) and qualitative data (Learning Success Level, Performance Review rating)
• https://careers.fourseasons.com/us/en/job/REQ10364151/Assistant-Learning-Manager%C2%A0