F&B Outlet Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.

About the role

The F&B Supervisor is responsible for overseeing the daily operations of the Food & Beverage outlets, ensuring exceptional guest experiences in line with Four Seasons standards. This role involves supervising staff, maintaining service quality, and supporting the management team in achieving departmental goals.

What you will do

• Supervise and coordinate the activities of F&B team members in assigned outlet.
• Ensure adherence to Four Seasons service standards and policies.
• Assist in training, coaching, and developing team members to maintain high performance.
• Monitor guest satisfaction and handle any complaints promptly and professionally.
• Maintain cleanliness, organization, and compliance with health and safety regulations.
• Support inventory control, ordering, and cost management.
• Collaborate with other departments to ensure seamless guest experiences.
• Assist in scheduling and managing labor costs effectively.
• Uphold Four Seasons’ culture of luxury service and personalized guest care.

What you bring

• Minimum 2 years of experience in a supervisory role within a luxury hotel.
• Strong knowledge of food and beverage operations and service standards.
• Hospitality degree or equivalent preferred.
• Excellent leadership and team management skills.
• Strong communication and interpersonal abilities.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Detail-oriented with a focus on guest satisfaction.
• Proficient in POS systems and basic computer applications.
• https://careers.fourseasons.com/us/en/job/REQ10363698/F-B-Outlet-Supervisor