Floor Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Floor Supervisor

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

 

Job Description

 

We are seeking a highly organized and motivated Floor Supervisor to join our team at Swissotel Corniche Park Towers Doha, Qatar. As a Floor Supervisor, you will play a crucial role in ensuring smooth operations, maintaining high-quality standards, and leading a team of staff members to deliver exceptional service.

  • Oversee daily floor operations, ensuring efficiency and compliance with company policies and procedures
  • Supervise, train, and motivate team members to achieve performance goals and maintain high service standards
  • Conduct regular inspections to ensure cleanliness, safety, and quality standards are met
  • Manage staff schedules, assign tasks, and coordinate workflow to optimize efficiency
  • Address and resolve customer issues promptly and professionally
  • Collaborate with other departments to ensure smooth operations and enhance overall customer experience
  • Implement and maintain safety protocols, ensuring compliance with all relevant regulations
  • Monitor inventory levels and assist with ordering supplies as needed
  • Prepare and maintain accurate reports on daily operations, staff performance, and any incidents
  • Participate in team meetings and contribute ideas for process improvements and innovation

 

Qualifications

 

  • 3-5 years of experience in a similar supervisory role, preferably in hospitality, retail, or a related field
  • Proven leadership skills with the ability to motivate and guide team members
  • Strong organizational and time management skills
  • Excellent problem-solving abilities and capacity to make quick decisions under pressure
  • Superior verbal and written communication skills
  • High attention to detail and commitment to maintaining quality standards
  • Customer-focused mindset with a track record of delivering outstanding service
  • Proficiency in basic computer applications and inventory management systems
  • Knowledge of industry-related safety regulations and procedures
  • Ability to work flexible hours, including evenings, weekends, and holidays as required
  • Physical stamina to stand for extended periods and move around the facility
  • Fluency in English; knowledge of Arabic is a plus

Preferred Qualifications:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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