Restaurant General Manager

Here’s your chance to lead one of South Florida’s most vibrant oceanfront dining experiences as the Restaurant General Manager of Playa at The Diplomat Beach Resort. This energetic, beachfront Latin restaurant is known for bold flavors, lively ambiance, and unforgettable coastal views—and we’re seeking a dynamic leader to elevate the guest experience even further. In this key role, you’ll oversee daily operations, inspire a passionate service team, and deliver warm, genuine hospitality that reflects the spirit of Latin cuisine and beachside living. If you’re a hands-on, guest-centric operator who thrives in high-energy environments and loves creating memorable moments, Playa is your next great opportunity. Prior union experience is a plus!

What will I be doing?
As a Restaurant General Manager, you would be responsible for directing and organizing the activities and services of a hotel food and beverage outlet (restaurant, lounge, room service, coffee shop, etc.) in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
• Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
• Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
• Recruit, interview and train team members

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• https://jobs.hilton.com/apac/en/job/HOT0C4GZ/Restaurant-General-Manager-Playa-The-Diplomat-Beach-Resort