Food and Beverage Manager

JOB DESCRIPTION

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Food & Beverage Manager to join the team!

Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city’s most vibrant attractions and entertainment, including Jackson Square, Bourbon Street and the Arts & Warehouse District.

Embodying the rich heritage of Southern hospitality, this historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a café, seasonal rooftop bar, and in-room dining.

In this role, you will oversee a tenured team of 35 hourly food and beverage professionals. Reporting to the Assistant Director of Food and Beverage, you will work with the Sr. Food & Beverage Manager and 3 Supervisors.

The ideal candidate will possess at least three years of prior Food and Beverage leadership experience. High end or luxury service experience is a preferred qualification for this role.

What will I be doing?

As a Food & Beverage Manager, you would be responsible for assisting the manager in directing and organizing the activities and services of the restaurant to deliver an excellent guest experience. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Assist in the management of operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, conducting counselling and evaluations and delivering recognition and reward
• Assist in monitoring and assessing product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Assist in initiating and implementing marketing and up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
• Assist in recruiting, interviewing and training team members
• Act in the absence of the manager, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline
• https://jobs.hilton.com/apac/en/job/HOT0C581/Food-and-Beverage-Manager-The-Roosevelt-Hotel