Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces, award-winning restaurants and bars are presented for discerning travellers. No visit to Singapore is complete without a stay here, where the grand historic hotel exudes old-world grandeur infused with the unique charm of the city state.
The Director of Butler Operations is the visionary leader of the Butler department, setting the tone and standard for ultra-luxury, emotionally resonant guest service. As the highest-ranking Butler position, the Director of Butler Operations leads all aspects of Butler operations, acting as both strategist and coach — elevating service standards to world-class levels while embodying poise, empathy, and discretion.
With deep cultural fluency and an absolute luxury mindset, the Director of Butler Operations inspires a team of Butlers and the Butler Managers to deliver highly personalized, anticipatory experiences tailored to an international clientele. This role integrates refined service, regional expertise, and operational mastery, ensuring every guest touchpoint is aligned with Forbes 5-Star, Leading Quality Assurance (LQA), and brand SOPs.
The Director of Butler Operations drives innovation, maintains the elegance of tradition, and ensures that each guest feels personally seen, understood, and valued. This position also plays a strategic role in experience design, guest engagement, revenue generation, and team development.
Primary Responsibilities
Executes Core Tasks
Experience and Revenue Innovation
Management and Leadership
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Description – Internal Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, Hilton San Diego Bayfront is the signature SoCal resort. Due to an internal promotion, the newly renovated beauty is searching for a Director of Banquets to lead the team! The property boasts 1190 guest rooms, 170,000 square feet of event space, and […]
The beautiful Hilton Salt Lake City is looking for a Banquet Captain to join their leadership team, operating events in over 21,000 sq ft of space. Shift Pattern: open availability required, holidays and weekends – mainly 2pm – close Pay Rate: $9 per hour plus service charge The ideal candidate will have: Open availability Strong team leadership […]
The Hilton Santa Barbara Beachfront Resort is looking for its next Banquet Bartender (On Call/Part-Time) to join the team! Ideally situated on California’s Central Coastline and steps away from pristine beaches. The property pays homage to Santa Barbara’s culture and history throughout the 24-acre resort. Here you will be a part of a team that was ranked #1 on Great Places to Work […]
Job Description Key Responsibilities Operational Excellence Adhere to all hotel rules, regulations, and policies at all times. Anticipate business volume by considering hotel occupancy, colleague leave plans, and community activities. Ensure no reusable food or beverage items are wasted. Maintain clear communication with all hotel departments and keep the F&B Manager/ Director of FB […]
Company Description At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture. At Sydney Olympic Park, our precinct brings together […]
