Barista

Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Barista for Fairmont Boutique / Coffee shop (Part-Time).

What is in it for you:

• Wonderful company culture – our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package
• Full rate of pay $ 21.48/hour

Reporting to the Boutique / Coffee shop supervisor, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service.
• Be active in the boutique, providing recommendation to guests
• Handles end to end customers’ orders;
• Sells and prepares coffee drinks and beverages by following prescribed recipes and preparation techniques for coffee and/or drinks, such as, expresso, cappuccino, latte, brewed tea, cold brews, etc.;
• Answer customers’ questions, presents and explains the various beverage offerings;
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, baked goods
• Keeps equipment operating by following instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by adhering to the health and safety guidelines;
• Improves quality results by studying, evaluating, and/or proposing re-designed processes and implementing changes;
• Maintaining and improving the appearance of the store and coffee bar;
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications;
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments;
• Experienced and comfortable working under pressure during busy shifts.
• Strong verbal communications and relationship building skills.
• Friendly, outgoing and dedicated to outstanding customer experience.
• Tidy, self-disciplined and detailed-oriented.
• Punctual and reliable.
• Follow all sustainability standards and initiatives.
• Other duties as assigned
• https://careers.accor.com/global/en/job/barista-for-fairmont-boutique-coffee-shop-part-time-in-fairmont-chateau-laurier-ottawa-canada-jid-77679