Director of Sales

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

Four Seasons Hotel and Residences New Orleans is currently seeking passionate and enthusiastic candidates to join our dynamic Commercial team as Director of Sales. Ideal candidates are dedicated to creating personalized experiences and lasting memories for our guests. This position reports to the Commercial Director.

What you will do

• Support Commercial Director in achieving overall business objective and formulation of strategies in ensuring business attainment
• Managing Sales team and overseeing daily sales operation
• Review sales production and implement sales action plan to achieve the budget goals
• Work closely with DORM to produce accurate Forecast and make adjustments as needed after Strategy meetings for yield optimization
• Maximize sales in all hotel revenue areas. Supporting Catering, F&B Outlets, Spa and Front Office in selling efforts.
• Must possess strong decision making, selling, negotiation and interpersonal skills.
• Ability to organize, delegate and work under pressure are requirements for this post. Coach and development skills are also expected.
• Must maintain a professional appearance and conduct personal behavior in a mature professional business manner when representing the hotel or company.
• Advanced computer skills and knowledge including but not limited to Excel, Word, PowerPoint and Internet.
• Reading, writing and oral proficiency in the English language.
• Travel required: in case of sales trips, conferences, training and special events.

Additional Job Functions

Job Functions:

Marketing Planning

• Identify sources of group business for the hotel and establish solicitation programs to maximize sales.
• Help identify sources of individual business and allocate the resources to develop relationships with them.
• To supervise and monitor the compilation of accurate account information and to ensure this information is kept up to date.
• Maintain accurate forecasting for all group/TI and Corporate segments and identify valley periods for sales emphasis.
• Assist in the development of the annual marketing plan, ensure projects are executed for all market areas as stated in the hotel marketing plan with emphasis on increasing sales and profitability, review market analysis and determine client needs, occupancy potential, rates desired, etc.

Sales Administration

https://careers.fourseasons.com/us/en/job/REQ10351388/Director-of-Sales