Fairmont Gold Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Fairmont Gold Supervisor

Company Description

 

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

 

Job Description

 

Are you ready to take guest service to the next level? At Fairmont Banff Springs, we’re seeking a dedicated Fairmont Gold Supervisor to join our elite team. You’ll play a crucial role in ensuring our guests experience exceptional service and unforgettable stays in our luxurious “hotel within a hotel.”

Successful applicants will be matched to available positions based on previous relevant work experience.

Starting Rate:

Fairmont Gold Supervisor – $24.26 per hour

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.

Job Duties Include:

Fairmont Gold Supervisor

  • Provide excellence in guest service and act as liaison between the hotel and our guests, always responding to guest requests and concerns in a personal, prompt, and courteous manner with the ability to think “outside the box”
  • Demonstrate a commitment to provide warm, anticipated service to exceed the needs and expectations of our discerning guests by providing a personalized curated guest experience.
  • Must be able to perform all front desk duties including but not limited to accurately post all charges, assist with check in/out procedures, auditing and reporting.
  • Review all Fairmont Gold reservations ensuring accuracy, and that all standards are met.
  • Provide exceptional concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, and other available services/excursions
  • Ensure the arrival and departure experience of all guests is seamless through coordination of our market mix and VIP’s
  • Ensure food and beverage standards are adhered to on a daily basis while continually raising the bar of service excellence; assisting Lounge Attendants when needed

 

Qualifications

 

Your Skills & Qualifications:

Fairmont Gold Supervisor

https://careers.accor.com/global/en/job/fairmont-gold-supervisor-in-fairmont-banff-springs-banff-canada-jid-78286

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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