General Manager

About the Opportunity
Are you ready to take the reins as General Manager Embassy Suites by Hilton Portland Downtown? We are seeking a dynamic and results-oriented leader to guide our outstanding team while delivering exceptional financial growth.

Your expertise as General Manager will be indispensable in ensuring our guests have an unforgettable stay. Your proficient leadership skills will fuel our daily operations, financial success, and team growth. Come join our extraordinary team!

About the Property
Embassy Suites Portland Downtown blends historic charm with modern luxury in the heart of Portland. Guests can explore nearby attractions like Powell’s City of Books, Tom McCall Waterfront Park, and the Oregon Zoo, all just steps away. After a day of adventure, unwind with a cocktail and a locally sourced meal at the unique Mother’s Bistro. Whether traveling for business or leisure, the Embassy Suites Portland Downtown offers the perfect blend of comfort and convenience, providing an ideal retreat for all guests.

To learn more about the property, click HERE

What will I be doing?
As the General Manager, you would be responsible for managing daily hotel operations and providing overall leadership in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Lead, direct and manage all hotel operations including, but not limited to hotel budgeting and forecasting, strategic planning, leading service initiatives, leading and managing balanced scorecard performance, implementing and complying with all company policies and standards, overseeing sales and marketing initiatives, leading and developing the executive team, responding to guests inquiries and resolving concerns and hotel-wide meeting participation and facilitation
• Ensure guest and team member satisfaction
• Monitor and develop team member performance, particularly the executive team and department heads, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• https://jobs.hilton.com/apac/en/job/HOT0C652/General-Manager-Embassy-Suites-by-Hilton-Portland-Downtown