General Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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General Manager

Company Description

 

Join Minaro Hotel Tokaj – MGallery Collection as our next General Manager

Minaro Hotel Tokaj, part of the prestigious MGallery Collection, offers guests a refined and immersive experience set in the heart of Hungary’s celebrated Tokaj wine region. Renowned for its distinctive design, exceptional service, and connection to the local culture, the hotel stands as a unique destination within the MGallery brand.

The General Manager of an MGallery Hotel plays a key role in shaping the guest experience, team culture, and long-term success of the property. Close collaboration with ownership ensures transparency and strategic alignment. Above all, the GM acts as a visible, approachable host delivering authentic hospitality that creates lasting memories. The role requires driving overall strategy and performance in line with Accor brand standards and M Gallery’s “Memorable Moments” philosophy, fostering an inclusive, high-performing culture while offering refined, locally inspired luxury experiences.

 

Job Description

 

As General Manager of Minaro Hotel Tokaj, you will:

  • Lead all hotel operations to deliver exceptional service, unforgettable guest experiences, and consistent MGallery brand standards.
  • Set the strategic direction of the hotel and ensure delivery of KPIs across guest satisfaction, financial results, quality, and performance.
  • Drive commercial success by overseeing sales and marketing, revenue management, food & beverage, leisure facilities, and overall profitability.
  • Foster a motivated, high-performing team through clear leadership, coaching, development, and an inclusive and supportive workplace culture.
  • Safeguard and optimise hotel assets, ensuring high operational integrity, maintenance standards, and long-term value for ownership.
  • Build strong relationships with key stakeholders—including owners, Accor, employees, suppliers, guests, and the local community—to support sustainable success.
  • Champion innovation and continuous improvement by integrating feedback, encouraging new ideas, and leading initiatives that enhance service quality and sustainability.

 

Qualifications

 

  • Proven track record as a General Manager or senior hotel leader within a luxury or premium property.
  • Strong operational expertise across rooms, food & beverage, wellness, and guest experience, with the ability to elevate service quality and brand standards.
  • Solid commercial and financial acumen, including budgeting, forecasting, revenue management, and long-term asset value optimisation.
  • Demonstrated experience in managing diverse teams, driving engagement, and developing talent in a dynamic hospitality environment.
  • Clear capability in building strong owner relations and collaborating effectively with management companies and key stakeholders.
  • Fluent in English; additional languages—especially Hungarian—are an advantage.
  • Charismatic, approachable, and guest-focused, with the ability to create meaningful connections and inspire a culture of genuine hospitality.
  • Passionate about local culture, storytelling, and crafting authentic experiences that reflect the spirit of Tokaj and the MGallery brand.

 

Additional Information

 

What we offer:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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