Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Desk Agent

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

 

 

About the role:

The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Desk Department.

 

What you will do:

  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
  • Resolves guest complaints, and find opportunities to recognize and personalize the service
  • experience for all guests

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Telephone Operator

Job for: Locals

Job Description   Main Duties: Administration Liaise with different departments for smooth and co-ordinated work. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely […]

India

AFOM

Job for: Locals & Expats

Description: As this position will lead of Front Office department. To ensure front office management tasks such as workflows forms Team members training are running smoothly. To ensure desk operating system such as Opera Ving Card Operator system are working properly. – Implementation and training of SOP and all policies & procedures as per ONYX […]

Malaysia

Team Member, FO

Job for: Locals

Description: Actively guide and direct the team to ensure service delivery is at its best and established standards of operation are met. To be responsible for the Night GSA of the hotel in its entirety during the hours of the night when other senior management staff are not on duty. To make decisions on behalf […]

Thailand

Lobby Ambassador

Job for: Locals & Expats
Bahrain

Director of Residences

Job for: Locals

DIRECTOR OF RESIDENCES- 685 FIFTH AVENUE Mandarin Oriental Residences, Fifth Avenue is looking for a Director of Residences to join our team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a […]

United States

Add Your Heading Text Here