Supervisor Restaurantes

A Restaurant Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

A Restaurant Supervisor will be responsible for assisting management in the direction and administration of a restaurant in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise, support, schedule, assign daily work, inform and train team members in all restaurant activities and operations
• Monitor, observe and assist in evaluating team member performance
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Responsible for providing continuous follow-up to ensure high standards of service are consistently met. This includes actively overseeing table service for both hotel guests and external customers, ensuring that service is professional, attentive, and aligned with established quality standards.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards
• Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Assist in monitoring inventory and inventory control

What are we looking for?

A Restaurant Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• https://jobs.hilton.com/apac/en/job/HOT0C6VA/Supervisor-Restaurantes